Support is a service that is freely available to all our customers. We would greatly appreciate if you posted your questions in the Forum, though. This helps the community and ultimately all GeneXproTools users. We also react faster to the Forum, so please join the community of GeneXproTools users!

If you're not yet a customer, please use the Forum for technical questions.

Technical support form:

Support Form

If you are a licensed user and need to download GeneXproTools 4.3, GeneXproTools 4.0 or APS 3.0, then please contact us by email at support@gepsoft.com. We will send you a link to the respective setup file.

The new online Knowledge Base provides you with constantly updated materials that we will be updating and improving in response to users needs:

• GeneXproTools 5.0 Knowledge Base

• GeneXproTools 4.0 Knowledge Base
• Logistic Regression Knowledge Base (GeneXproTools 4.0 R2)
• APS 3.0 Knowledge Base

Knowledge Base:

• GeneXproServer 5.0 Knowledge Base

Legacy Documentation:

• GeneXproServer 4.3 Help File
• GeneXproServer 1.0 Help File (for GeneXproTools 4.0)